We provide technical support to all of our members 24 hours a day, 7 days a week. If you have a requirement for trading system support then our team is on hand to assist you. We also are able to provide you with additional support when it comes to discussing your own unique requirements for tradign system algorithms, so, reach out to our team today and start trading the way you want.
If you are having any issues of any kind, or if you have any questions which you need answering, or if we can help you in absolutely any way whatsoever, then we insist that you do not hesitate to contact us and take advantage of our expert advice and support.
We have a highly trained team full of experts and specialists who are always on hand to assist you with all and every issue or query you have been experiencing, with our main aim to reply to your message in a timely manner. You can typically expect a response to your messages within a 24 hour period, although the easier issues might be quicker, while the more difficult ones could take some more time.
We have operating office hours of 9am to 5pm but you are still able to send us a message outside of these office hours and we will get one our experts to reply to your message as soon as they possibly can, with a guarantee that it will take no longer than 24 hours.
So, if you have any questions or queries, or if you need any help or advice, the please do not hesitate to use the contact form and get in touch with us. We will have your mind at ease in no time at all
We provide support 24/7 at executium for our trading system
How do I keep up to date?
With a service like executium, it requires an endless amount of updating and supervision, not to mention constant debugging, to keep users up to date with this we have several channels of broadcasting where you can keep up to date.
We run a completely independant executium status website which is intended to keep all users up to date the status of the executium trading system, this can be located via executiumstatus.com.
Exchanges, Symbols and Market Spreads
You can get more of an insight into what we support and any announcements around are supported symbols, exchanges and market spreads by visiting our symbols, exchanges and market spread page. This page is constantly updated and meant as an overview of how the system is operating at any given time for the related entity you are looking up. We are always adding new market spreads and symbols so it is worth checking this page out regularly. In addition, we welcome all suggestions via support to add more market spreads and symbols to our offering.
We will often announce anything related to exchanges, symbols and market spreads, so announcements is a good area to run your eye over regularly, you can visit executium announcements by logging into your account and accessing the announcements region in the navigation.
If you have any queries do not hesitate to get in touch with our support team
executium is a tailored trading system for cryptocurrency traders. executium ltd, Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, VG11110, British Virgin Islands